Terms

These general terms and conditions apply to the free digital open hour and to all services that Samland Digital UG (haftungsbeschränkt) provides on the basis of an individual quotation. They are deliberately short: what applies in a specific case is set out in the respective quotation.

1. Provider and scope

The contracting party for all services is Samland Digital UG (haftungsbeschränkt), represented by its managing director Marc Fühnen, at the address given in the imprint. Deviating terms of the customer apply only if we have agreed to them in writing.

2. Digital open hour

The digital open hour is a free, non-binding initial conversation of 30 minutes, Monday to Friday between 10 and 12, on site at the Alte Kühlhalle in Coburg or by video. A booking via the website is an appointment request; it becomes binding when we confirm it by e-mail. Either side may cancel or reschedule a slot at any time, preferably by e-mail or WhatsApp. The conversation serves as a first assessment of your matter and does not replace legal, tax or security advice; it creates no entitlement to a quotation or an implementation.

3. Services on quotation

Websites, apps, internal tools, automations, design, bug fixes, AI use cases and concepts are provided exclusively on the basis of an individual written quotation (e-mail is sufficient). The contract is concluded when you accept the quotation. Scope, dates, remuneration and any maintenance are governed by the quotation; these terms apply in addition. We work online and location-independently; on-site meetings take place only within the digital open hour in Coburg. We may use subcontractors and remain responsible to you.

4. Customer cooperation

You provide us in good time with the information, content, access and decisions we need for the service and ensure that you hold the necessary rights to content you supply (texts, images, trademarks, data). If your cooperation is delayed, agreed dates shift accordingly.

5. Remuneration

Prices, payment schedule and payment term follow from the quotation. Unless agreed otherwise, we invoice on completion of the service or in the agreed stages; invoices are due within 14 days without deduction. Additional requests outside the quotation are offered separately.

6. Usage rights

Upon full payment you receive the usage rights to the work results created for you as described in the quotation; absent a different agreement, a simple right of use, unlimited in time and territory, for the agreed purpose. Open source components and third-party services we use are subject to their own licence terms. We may name the cooperation as a reference unless you object.

7. Liability

We are liable without limitation for intent and gross negligence, for injury to life, body or health and under mandatory law. For slight negligence we are liable only for breach of essential contractual obligations and limited to the foreseeable damage typical for the contract. You are responsible for content, data and access you provide to us and for backing up data in your own systems. Statutory consumer rights remain unaffected.

8. Confidentiality and data protection

Both parties treat information received as confidential in the course of the cooperation as confidential and use it only for the agreed purpose. Where we process personal data on behalf of the customer, we conclude a data processing agreement under Art. 28 GDPR. Which data this website processes is set out in the privacy policy.

9. Final provisions

The law of the Federal Republic of Germany applies. If the customer is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction is Coburg. For consumers the mandatory consumer protection provisions of their country of residence remain unaffected. We are neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration board. Should a provision of these terms be invalid, the remainder stays in force. We publish changes to these terms here; for ongoing orders the version valid at the time of contracting applies.